Privacy Policy
Last modified on 1st July, 2024
1. Overview
Welcome to OrderEye! We prioritize your privacy and are dedicated to transparency regarding our data collection practices. This Privacy Policy describes the data we collect, how it’s used, and your rights concerning your data. We use your Personal Data and other aggregate information to provide and improve the Service. By using Our Service, you agree to this policy.
2. Information Collection While using our Product & Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
Personal Information: The personal details collected, such as names, email addresses, phone numbers, mailing addresses, and other identifiers.
Technical Information: Any technical data collected automatically, like IP addresses, browser types, browser version, the pages of our Service that you visit, device information, cookies, and tracking pixels.
Usage Information: Any data collected on how users interact with the service, such as pages viewed, items clicked, and session times. This might involve analytics data for tracking usage patterns.
Location Information: App or site collects geographic information.
3. How Information is Collected
- Direct Collection: Data is collected directly from users when they interact with your service, such as creating an account, placing orders, or contacting support.
- Automated Collection: Certain information may be collected automatically when users visit your platform, through cookies, web beacons, and similar technologies.
- Third-Party Sources: Third-party sources collect or augment user information, like social media integrations, advertising partners, or analytics providers.
4. Purposes for Collection
- Operational Purposes: Personal data is collected to process orders, provide customer support, personalize user experience, and improve the overall service.
- Analytics and Service Improvement: Data is collected for analyzing user behaviour, tracking engagement, and enhancing features.
- Legal Compliance and Security: Data may be used to comply with legal requirements, resolve disputes, enforce policies, and secure the platform.
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
- To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- To manage your requests: to attend and manage your requests to us.
- For other purposes: we may use your information for other purposes, such as data analysis, identifying usage trends and to evaluate and improve our Service, products, services and your experience.
We may share your Personal Data in the following situations:
- With Service Providers: We may share your Personal Data with Service Providers to monitor and analyze the use of our Service. It is shared with Service Providers only when necessary and with such Service Providers that are under strict data protection agreements and strict data privacy laws. All Service Providers retained by OrderEye follow the same data management principles and are GDPR compliant.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
- With Your consent: We may disclose your personal information for any other purpose with your consent and authority.
5. Storage of Your Personal Data
The Company will store your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will store and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.Data is stored securely on AWS servers, primarily located in regions compliant with relevant data protection regulations, including AWS Ireland and other countries in the European Union. Data is protected using industry-standard encryption, access controls, and regular security audits.Your Usage Data is also stored for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. Data is not retained after the user deletes their account.
The Company will store your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will store and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.Data is stored securely on AWS servers, primarily located in regions compliant with relevant data protection regulations, including AWS Ireland and other countries in the European Union. Data is protected using industry-standard encryption, access controls, and regular security audits.Your Usage Data is also stored for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. Data is not retained after the user deletes their account.
6. Transfer of Your Personal Data
Your information, including Personal Data is stored on AWS servers, primarily located in regions compliant with relevant data protection regulations, including AWS Ireland and other countries in the European Union. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Your information, including Personal Data is stored on AWS servers, primarily located in regions compliant with relevant data protection regulations, including AWS Ireland and other countries in the European Union. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
7. Deletion of Your Personal Data
You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.
Our Service may give you the ability to delete certain information about you from within the Service.You may update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section that allows you to manage your Personal Data. You may also contact us to request access to, correct, or delete any Personal Data that you have provided to us.Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so. Data is not retained after the user deletes their account.
You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.
Our Service may give you the ability to delete certain information about you from within the Service.You may update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section that allows you to manage your Personal Data. You may also contact us to request access to, correct, or delete any Personal Data that you have provided to us.Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so. Data is not retained after the user deletes their account.
8. Disclosure of Your Personal DataBusiness Transactions
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred to the acquiring entity or third party involved in the transaction, subject to adequate privacy protections. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred to the acquiring entity or third party involved in the transaction, subject to adequate privacy protections. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
9. Data Security Measures
We implement industry-standard security measures to protect your information. Your Personal Data is stored on secure servers with strong encryption. Nevertheless, you acknowledge that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.Encryption: Securing data during transfer and storage.Access Control: Limiting access to authorized personnel only.
10. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
11. Your Rights
You may exercise the following rights:
- Access: Request access to the personal data we hold.
- Correction: Correct or update your information.
- Deletion: Request deletion of your data where possible.
- Data Portability: Request a copy of your data in a structured format.
12. Use of Cookies
We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies we use may include:
Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies.
13. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
14. Policy Updates
We may modify this Privacy Policy occasionally. You will be notified of any significant changes via email or a notice on our website. You agree and have the obligation to review the Privacy Policy periodically to remain informed of any such modifications. Therefore, it is important to check the Last update date of the Privacy Policy each time you visit the Site to ensure you are familiar with the most updated terms. Changes to this Privacy Policy are effective when they are posted on this page.
We may modify this Privacy Policy occasionally. You will be notified of any significant changes via email or a notice on our website. You agree and have the obligation to review the Privacy Policy periodically to remain informed of any such modifications. Therefore, it is important to check the Last update date of the Privacy Policy each time you visit the Site to ensure you are familiar with the most updated terms. Changes to this Privacy Policy are effective when they are posted on this page.
15. Contact Information
For any questions or requests related to this Privacy Policy, please contact us at:
Email Address: Contact@ordereye.com
Phone Number : +91-9451-444-541